Wheeler's Printing & Copying Ltd.
Helping your company sell more
Helping your company sell more
May 16th
From http://couponimpact.com/blog/
In this article, we’ll cover information and tips on interactive marketing using SMS text messages to help those businesses and organizations that are looking for a new and more effective way to market to their customers.
If you are looking to expand or grow
your business through an effective means of marketing to reach out to your customers and build your clientele list, you might want to consider using a text message marketing campaign to do so. There are a lot of reasons to use mass text messaging to reach out to existing and potential customers as a way to spread the word about new promotions, discounts and other events and happenings. To effectively use text marketing, it is pretty easy. However, keeping in mind these tips on interactive marketing using SMS text messages is a great way to get started with this new and innovative method of marketing. Keep reading to learn more about how you can use text marketing to effectively build your company or business.
To get the most out of your mobile marketing campaign, you need to know how to use it properly to get the biggest return on your marketing investment. First, let’s get a clear understanding of how an interactive text marketing campaign using SMS messaging works and how you can make it work for your business. To start, you will need to establish a list of opted-in contacts (individuals that have agreed to receive text messages). From there, you can create your message within the allotted number of characters and send your contacts information about promotions, discounts, upcoming events for your company, appointment reminds and more. There are tons of possibilities when it comes to using your text marketing service. However, there are a couple of ways you can use the service more effectively to see a bigger return from your customers.
First, know your audience. You will likely already know the type of customer or text message recipient that has signed-up for your service since it must be done on an opt-in basis in order to stay compliant with the Mobile Marketing Association. If you are able to appropriate your text marketing messages so they are eye-catching, short and easy to remember, as well as directed to the type of customer you are looking to attract to your business, you are likely to see this marketing method as more effective. Because text messaging can be a very personalized method of communication, don’t be afraid to make your messages seem very personalized. As soon as you’re text marketing campaign appears to be like SPAM, your message will get immediately trashed and the recipient will not even remember what it said. Make sure you are writing the message in a fun way they will want to read and remember what it says.
Next, choose your keyword for SMS wisely. This is the word your text marketing participants will be using to opt-in to your text marketing service. For example, if you run a pizza parlor and you want to offer customers 10 percent off on their next pizza to get them to opt-in to your text marketing campaign, you can choose something like Pizza or Pepperoni as your keyword. This is a keyword that relates directly to your business and it also easy to remember when your customers are interested in opting-in to receive text marketing messages from you. Also, along these same lines remember that it is important to keep it short. Because those character spaces are valuable parts of your message, make sure your keyword is short, simple, catchy and easy to remember.
Lastly, another important tip on interactive marketing with text messaging to remember is to publicize the fact that you have text marketing available and want to use it to reach out to your customers. Let your customers know that you have a text marketing campaign that they can opt-in to in order to receive discounts on awesome products and services, promotion and event information and more!
You can do this by putting up flyers in your store, posters, radio ads, commercials on TV, banner ads on the web and even do a blurb about it on your own website online. Let your customers know about your short code and how they can use that code, along with your keyword to opt-in to your text marketing service. These are all effective ways you can build your business using an interactive method of marketing like SMS messaging.
May 14th
One of our most popular pens is on sale now through August 31, 2012!
Translucent corporate colours with a grip make this a great pen for your next promotion!
Mechanism: Plunger Action
Ink Color/Point Style: Black or blue ink with medium point (Black ink will be provided unless specified)
Contact us today for more information!
May 9th
Written by: Josh Wheeler
Project Developer at Wheeler’s
Being in business for over 18 years, Wheeler’s knows its way around the marketing, promoting and advertising business. But, as we change from being just a print shop to developing products and services that solve your small businesses major issues, we’re realizing the solutions we are creating are paying off more than we could imagine.
For example; one new product that we will be introducing at the end of the month is EM (Everything Marketing). Simply put, it is THE solution for small businesses marketing efforts. Large companies have been tracking their customers’ information for years. They pay tens of thousands of dollars to organize, store, and develop new targeted marketing campaigns that use the information recorded about their clientele. But where does that leave your company with a budget much smaller than Walmart’s or Best Buy’s? Wheeler’s sees this as a problem that needs to be fixed!
With EM, and the help of Wheeler’s staff, you can use our software to help track, manage, organize and develop new marketing campaigns that will allow you to judge the success rate yourself.
There are many questions when doing marketing campaigns that you would like answered, but with every question comes another dollar spent on expensive ways of tracking that information. Some of those questions include; was the campaign successful? How do you know? What do you know about the people that have seen your advertising? Do you know what ways are the most effective at reaching them? Wheeler’s EM can help you answer all these questions and more, without the worry of spending thousands of dollars.
Keep in touch with Wheeler’s by liking us on Facebook, following us on Twitter and connecting with us on LinkedIn.
Solving the difficulties of your small business marketing.
Call us Today: 519-254-5237
Email us Today: YourTeam@printguy.com
May 1st
Just wanted to share some neat videos that were posted by some participants! We love the community involvement!
Watch the videos and make sure you make it out May 26 for the next Cash Mob – Stay tuned for more information as the date gets closer!
Don’t forget to share the videos and help spread the word!
Apr 30th
Written by: Josh Wheeler of Wheeler’s Printing & Copying
If you haven’t heard of it in the news already, Ca$h Mob of Wind$or is sweeping the town by creating awareness of local companies…. and Wheeler’s had to be a part of it!
Minutes to 6:00pm on Thursday, April 26th, Ca$h Mob of Wind$or and Wheeler’s prepared their mobbing of an unexpecting store. Gathering its participants, they marched into “Girard & Company Flowers and Gifts” with $20 bills in their hands, ready to support the local business with their excitement to buy local.
Inspired by Flash Mobs, Ca$h Mobs are known nationwide and are growing in popularity. By grouping people together that are willing to spend a minimum of $20, Ca$h Mobs help raise awareness of the benefits of buying local, and allow its participants to experience a store that may have gone under the radar before.
Wheeler’s Printing & Copying has been supporting local companies in Windsor for over 18 years! We have been more than grateful for all the business we have received from others in the community and Ca$h Mob of Wind$or was just another chance to prove how amazing Windsor can be.
Thank you to all the participants for coming out and supporting local businesses such as “Girard & Company Flowers and Gifts”. Thanks to you, we have raised money and awareness of what it feels like to buy local.
Thank you,
Josh Wheeler
Wheeler’s Printing & Copying
Apr 27th
My name is Frank, and I own FWJ Men’s Store located at 6th and Broadway. We’ve been in business for 11 years now, and I need marketing help.
Year’s ago, I knew that my store had to be different from the existing competition. I should zero in on a niche and strive to become the leading purveyor of that type of men’s wear in town.
Suppose for example, I specialized in unique dressy-casual wear. Shirts, pants, and outer wear that you won’t find at big department stores or discount retailers. My clientele over the years has come to appreciate my smaller store’s selection of exclusive lines of clothing, the personalized service we give, and the fact that as you enter my store, you are greeted by first name.
But, I’ve noticed a number of my regulars haven’t been coming in as often. Whereas Jack came in once a quarter to check out new arrivals, I haven’t seen him lately, and now that I think of it, I don’t know when he was in last because I have no process in place to easily record visits by customer name. I shake my head and realize I should have given Jack a quick phone call just to say hi and tell him some of the new styles that have arrived. I’d send him an email to do just this, but I don’t have his or any customer’s emails on record. In fact I don’t really have any data about Jack or others that I get business from, except first name and home address.
I’d like to:
- start a process to gather more complete information about the Jacks that come in. Data like email address and how they prefer to be communicated to, (by mail, email or other).
- knowing their birthdays would be handy because I want to start sending out birthday cards with special discounts to customers that come in and purchase anytime during their birthday week.
- I want my customers to become advocates for my shop – telling all their family and friends what a super place this is to see and purchase unique men’s clothing.
- it would be nice to know where else in town my clients shop for clothing. Places that may be considered similar to my store, and why my customers shop there, and not with me exclusively.
- it would be nice to even update my data by filling in the last names to those customers that I only know by first name, like Jack, he’s been shopping here for at least 9 years and after all this time I’m now too embarrassed to ask him what his last name is.
- it would be beneficial to re-start business with Jack or George or Sam or any customer I haven’t seen for awhile and keep better track of the frequency of their visits so time doesn’t lapse too long between their visits without some form of communication from me personally that they are missed.
I just don’t know where to begin.
Enter Wheeler’s…. Our Multi Channel Cross Media Marketing tools can help with all this store owner’s goals—and more. After meeting with Frank the store owner, we’ll custom design Integrated Campaigns that will use all or some of the following; personalized websites for the customer to enter information and be told of the latest fashions arriving complete with pictures, email campaigns with or without a direct mail component to announce sales or the arrival of new merchandise, unique and very personalized birthday cards (and any other greeting card themes such as Christmas cards), Social Media Marketing for the store owner may be utilized to develop a BUZZ about FWJ Men’s Store, we can help coordinate videos that can be uploaded to FWJ ‘s very own YouTube Channel and we may suggest establishing opportunities for the customer to share their birthday discounts with family & friends who may not currently shop at the store. Perhaps the customer prefers to get text messages of new arrivals—we can set this up too for the store owner.
Whether it’s a men’s or ladies store, or any other retail type of operation, Wheeler’s can help.
So call us today – PH: (519) 254 – 5237
EM: YourTeam@printguy.com
Apr 25th
Personalized URLs Power the Conversation … and, Most Importantly, Pay Off
by Heather Fletcher, contributing writer, Inside Direct Mail
For companies that had their heads in the clouds when it came time to upgrade their computers, Hewlett-Packard, Intel and JDA Software Group thought it was time for some skywriting. The technology firms sent out personalized direct mail pieces that featured a man with his arms spread upward, experiencing an epiphany due to these fluffy words forming above his head: “Joe Smith, The Moment Has Arrived.”
After determining customers’ upgrade schedules, personalized direct mail and e-mail, complete with Personalized URLs, led recipients to personalized landing pages. There, recipients learned all about how hardware from Palo Alto, California-based HP and Santa Clara, California-based Intel would support software from Scottsdale, Arizona-based JDA Software Group. The $50,000 campaign’s yield: a 9.2 percent response rate and $13 million in sales.
Results like these are causing many marketers to consider direct mail-to-landing page campaigns, and some to drill down further and provide Personalized URLs. Marketers say the direct mail captures prospects’ attention, and the landing page holds it by providing more details. Then the personalization, minimally, provides leads and, optimally, creates relationships.
Personalized URL’s were essential for the conversations that started in fall 2007 with prospects who were considering buying $500,000 to $1.5 million software suites. Customers revealed more information about themselves each time they visited their Personalized URL, which allowed HP, Intel and JDA to reciprocate and nurture them throughout the sales cycle so when customers were ready to buy, they bought the software suite the trio was offering.
“Being relevant and consistent is what separates this project from the many projects I have done in the past,” says Daniel Johnson, strategic relationship manager for Intel. “Sending specific [information] to specific people does make a huge difference. … This type of project takes good program management and it is a bit more time-intensive to set up, but the results are worth it.”
Johnson says the campaign took a month to get off the ground, then six to nine months to show results. It reached out to 2,200 people who could view case studies, videos and product information relevant to them based on their job functions — manager, director or finance officer.
With so many advertising channels out there, why not customize these campaigns to specific people? The more you know about your clientele base, the more solutions you can provide your customers. Wheeler’s uses software that allows you to design, manage, create, and organize everything marketing. Contact us today!
PH: (519) 254 – 5237
EM: YourTeam@printguy.com
Apr 18th
Case Study: Big Dee’s
by Cindy Kilgore, contributing writer, Inside Direct Mail
Big Dee’s, an online vendor with a catalog of equine and canine items, wanted to launch a monthly mail campaign to generate subsequent purchases from current customers. It decided to use purchase history to shape the VDP message. The program was an acknowledgement and upgrade mailing to customers of the Big Dee Website and catalog who made a purchase within the previous several weeks.
Big Dee’s hadn’t previously used direct mail but decided on a direct mail solution that would both thank customers for recent orders and offer similar merchandise at a discount. Big Dee’s partnered with a direct marketing consultant to develop the business logic for the effort. Guided by data that identified “people who bought this item also bought this,” the consultant used software to match individual purchase histories with a forecast of what else that individual might purchase.
For the test phase, there were 2-3 mailings a month to 900- 1500 customers per mailing. The mailing featured dynamic content based on the buying history of each customer and a database of all SKU’s.
For the rollout, Big Dee’s decided on a simple, oversized postcard for the first cross-sell. Here are the important details:
RESULTS: After just one mailing, results produced $40,000 in additional sales – an ROI of over 300 percent.
Future of mailing: They are now testing a replenishment mailing. It will be sent to customers who bought a consumable product such as shampoo or vitamins with the front reminding them to refill and the back featuring three related products.
Partnering the power of Direct Mail with the ability to up sell your customers on other products and services that you provide can help produce more results and larger sales from each customer.
Wondering how to do this? Contact Wheeler’s Printing today!
(519) 254 – 5237
YourTeam@printguy.com
Apr 17th
Suppose for a minute, that over the years as a forward thinking owner, I had complete and accurate details of all the flooring installations we have done over the years. This data includes, customer name/address, type of flooring, colour, size, what room installed in and any other observations I made about flooring in other rooms in the customer’s home and the condition those floors were in. I had decided to save this data as an EXCEL file.
The scenario- I want to solicit new business from past customers. I want to be the flooring store of choice for all my clients and be their first thought when they looked at flooring in their home and realized it was time for replacement. After all, it’s too easy for customers to choose another flooring company when it’s been years since I did an installation for them, and haven’t kept in touch.
Here’s what I’d like to do:
- send a tickler postcard to George & Mary – past clients of mine that installed blue berber carpet in their family room 8 years ago. I know from my industry that after 8 years of wear, that berber carpet will be looking tired and in certain high traffic areas be getting a very worn look to it.
- send similar ticklers to other clients like George & Mary that I know might be ready to consider flooring replacement in various rooms of their home.
- send thank you notes or cards to new customers after a recent purchase. And send out targeted relevant offers to these same new customers for replacement of flooring I observed elsewhere and made note of, in their home.
- start a referral program, targeted to existing customers that send me referrals of family or friends that they think might be in the market for new flooring. Loyalty should be rewarded.
- I want all correspondence to be versioned so that I send George & Mary a postcard with pictures of carpeting not tile. I send them a picture of an older couple on the card that they will identify with rather than a picture of a very young couple. I want to use versioning because I know the more relevant the message to George & Mary is, the more likely my message will resonate with them and “catch their eye”
- lastly I want to find out in general the future flooring needs of George & Mary (and all the other Georges & Marys in my database) and time line if they aren’t ready yet to replace that 8 year old blue berber carpeting just yet.
- find some company to do all this for me. All I’ll do is send them the EXCEL data file. I’m much too busy to do this myself, and I do not have the design talent or equipment capability in my flooring shop to do this.
Whether you own a flooring company, or any other company – business to consumer or business to business, our new Multi Channel Cross Media Marketing tools can do all this, and more! We use any or all of the following Channels: Direct Mail, eMail, SMS Texting, QR Codes, Mobile Marketing, PURL Marketing, Social Media Marketing, and others to ensure your message gets through, creating better leads that convert to sales quicker. And we can help you determine where you are wasting valuable advertising dollars.
Call us today to learn more.
Apr 12th
But you should. Your future business may depend on his purchases of your products and services. Do you know anything about what Jack likes, what attracts him, what advertising channels he actually pays attention to?
What about Jill? Do you know her career? Do you know her age, her spending habits, or the reason why she shopped at your store but has never returned?
Getting better acquainted with Jack and Jill, and other potential customers can be very expensive, yet knowing more about them can help increase your business drastically. You can also save money on advertising by learning which channels work best at attracting your target market.
For these reasons, Wheeler’s Printing and Copying created TMS (Trackable Marketing Systems). With TMS, you will be able to, with our assistance, find out information on exactly what Jack and Jill prefer when shopping at your store. Plus, TMS is your affordable option to track information on your customers to help create more relevant and targeted advertising campaigns, which can bring you more leads that can convert to sales easier and quicker.
You don’t know Jack or Jill yet, but that’s why Wheelers’ TMS is here to help you learn everything about them. Email us today at YourTeam@printguy.com to start your TMS program!